MVS Canada
  • (888) 756-7447
  • Shipping
    • Modes of Transport
      • Ship by Train
      • Ship by Truck
      • Enclosed Transport
      • Driveaway
    • Shipping Information
      • Before You Ship
      • Tracking
      • Claims
      • Pickup and Delivery
      • Terminal Locations
      • Transit Times
    • Specialty Shipping
      • Boats & Trailers
      • Containers
      • Motorcycles
      • Roll On Roll Off
    • Other Services
      • Vehicle Storage
      • US-Canada Shipping
      • Export Vehicles
      • Customs Broker
  • About
    • Services
    • Payment Options
    • Insurance & Licensing
    • Testimonials
    • Why Choose Us
    • Work With Us
    • Blog and News
    • Contact Us
  • Help & FAQs
  • Book Now
Select Page
REQUEST A QUOTE

There seem to be many exceptions. What kind of damage is actually covered by the carrier’s insurance?

by MVS Canada | May 15, 2025

Damage that is deemed to be the result of driver negligence, or essentially any damage that could have been avoided, would be deemed legitimate. Some examples would be a driver backing into your vehicle while in the yard, a ramp being mistakenly lowered onto the roof...

My car was dead on arrival and I had to call someone for a jump. Can I be compensated for this?

by MVS Canada | May 15, 2025

No. It’s important to check the health of your car’s battery before shipping, as it will be sitting for a long period of time on a truck, train or at a terminal.

My car suffered hail damage while it was on your truck, can I claim this?

by MVS Canada | May 15, 2025

Any weather related events or events deemed ‘An act of God’ are not covered under carrier insurance. This would hold true in the event of flooding, storms, etc.

I have been approved to take personal items—what can I take? Can I claim any losses if there is damage or something goes missing?

by MVS Canada | May 15, 2025

The following items are strictly prohibited from being in the vehicle at the time of shipping; guns, ammunition, flammable products, explosives, narcotics, alcohol, jewelry, precious metals, furs, money, pets, plants and contraband. The shipper (the customer) agrees...

An item inside my vehicle went missing during transit. Can I claim it?

by MVS Canada | May 15, 2025

Any items shipped inside vehicles are done so at your own risk, and cannot be covered under carrier insurance. MVS Canada is not liable for loss or damage to said personal items.
« Older Entries
Next Entries »

Recent Posts

  • Your Vehicle Should Not Be Shopped to the Lowest Bidder June 23, 2026
  • The Hidden Cost of a Delayed Vehicle Shipment: Why “Cheap” Car Shipping Can Get Expensive Fast June 16, 2026
  • Real-Time GPS Is Overrated. Verified Tracking Is What Customers Actually Need June 12, 2026
  • How Canada’s Vehicle Logistics Network Really Works – And How MVS Connects the Pieces June 11, 2026
  • “Fully Insured” Does Not Always Mean Fully Covered: What Canadians Should Know Before Shipping a Vehicle June 9, 2026
  • Car Shipping Terminals
  • Tracking
  • Transit Times & Schedules
  • Help & FAQs
  • Booking
  • (888) 756-7447
  • Facebook
  • Instagram

© 2026 MVS Canada Logistics Inc. | Terms & Conditions | Privacy Policy | Shipping Items & Boxes

Creative Commons License

REQUEST A QUOTE