MVS Canada
  • (888) 756-7447
  • Shipping
    • Modes of Transport
      • Ship by Train
      • Ship by Truck
      • Enclosed Transport
      • Driveaway
    • Shipping Information
      • Before You Ship
      • Tracking
      • Claims
      • Pickup and Delivery
      • Terminal Locations
      • Transit Times
    • Specialty Shipping
      • Boats & Trailers
      • Containers
      • Motorcycles
      • Roll On Roll Off
    • Other Services
      • Vehicle Storage
      • US-Canada Shipping
      • Export Vehicles
      • Customs Broker
  • About
    • Services
    • Payment Options
    • Insurance & Licensing
    • Testimonials
    • Why Choose Us
    • Work With Us
    • Blog and News
    • Contact Us
  • Help & FAQs
  • Book Now
Select Page
REQUEST A QUOTE

I have been approved to take personal items—what can I take? Can I claim any losses if there is damage or something goes missing?

by MVS Canada | May 15, 2025

The following items are strictly prohibited from being in the vehicle at the time of shipping; guns, ammunition, flammable products, explosives, narcotics, alcohol, jewelry, precious metals, furs, money, pets, plants and contraband. The shipper (the customer) agrees...

An item inside my vehicle went missing during transit. Can I claim it?

by MVS Canada | May 15, 2025

Any items shipped inside vehicles are done so at your own risk, and cannot be covered under carrier insurance. MVS Canada is not liable for loss or damage to said personal items.

I think there might be damage underneath the vehicle that was caused while in transit

by MVS Canada | May 15, 2025

Similar to mechanical functions, since there is no inspection of the underside of vehicles prior to shipment, undercarriage systems and components are listed as coverage exceptions or are not feasible to inspect during the initial vehicle survey.

My car sounds funny after I shipped it, something inside the engine may have been damaged.

by MVS Canada | May 15, 2025

As an industry standard, MVS Canada and our carrier partners do not mechanically inspect vehicles prior to the shipping process. Inspections are only of the vehicle’s exterior. Mechanical functions, hidden or internal components, undercarriage systems, electrical...

I found a scratch on my car that appears to have been caused by a rock—is this covered?

by MVS Canada | May 15, 2025

Dings, chips, and minor scratches are listed as coverage exceptions under the Open Trailer / Train Transport Terms & Conditions. As vehicles are exposed to the elements during transport, rocks and road debris can sometimes cause minor damage beyond the reasonable...
« Older Entries
Next Entries »

Recent Posts

  • Your Vehicle Should Not Be Shopped to the Lowest Bidder June 23, 2026
  • The Hidden Cost of a Delayed Vehicle Shipment: Why “Cheap” Car Shipping Can Get Expensive Fast June 16, 2026
  • Real-Time GPS Is Overrated. Verified Tracking Is What Customers Actually Need June 12, 2026
  • How Canada’s Vehicle Logistics Network Really Works – And How MVS Connects the Pieces June 11, 2026
  • “Fully Insured” Does Not Always Mean Fully Covered: What Canadians Should Know Before Shipping a Vehicle June 9, 2026
  • Car Shipping Terminals
  • Tracking
  • Transit Times & Schedules
  • Help & FAQs
  • Booking
  • (888) 756-7447
  • Facebook
  • Instagram

© 2026 MVS Canada Logistics Inc. | Terms & Conditions | Privacy Policy | Shipping Items & Boxes

Creative Commons License

REQUEST A QUOTE