Storage, Terminal & Wait-Time Policies

A few rules govern what happens to your vehicle at terminals on either end of the trip: Origin terminals hold your vehicle from drop-off until the carrier collects it for the main leg of the journey. Wait time depends on route and capacity. Destination terminals hold...

Things Outside MVS Canada’s Control

Vehicle shipping involves many independent parties — carriers, rail companies, terminals, drivers, weather, and infrastructure. The following are situations that can affect your shipment but are outside our direct control: Weather, road, and rail conditions — snow,...

Privacy & Tracking Devices

If you use a third-party tracking device (such as an AirTag) in your vehicle during shipment, disclosure to MVS Canada is required. This protects everyone involved — the vehicle, the carrier, and other vehicles on the same load. Required documentation: A copy of...

Booking Acceptance & Agreement to Terms

When you book a shipment with MVS Canada, you agree to the terms and conditions that apply to your transport mode: Open transport bookings are governed by our Open Transport Terms & Conditions. Enclosed transport bookings are governed by our Enclosed Transport...

Is My Vehicle Insured During Shipping?

Carrier or rail insurance is included for eligible vehicles while they are being transported, subject to the transport mode, vehicle age, declared value, deductible, exclusions, and the terms and conditions of the shipment. MVS Canada operates as a transportation...