Storage, Terminal & Wait-Time Policies

Terminals provide temporary storage while vehicles wait to be loaded, transferred, unloaded, or picked up. They do not provide guaranteed insurance coverage while your vehicle is on their premises. Standard carrier or rail coverage generally applies while the vehicle...

Things Outside MVS Canada’s Control

Vehicle shipping involves many independent parties — carriers, rail companies, terminals, drivers, weather, and infrastructure. The following are situations that can affect your shipment but are outside our direct control: Weather, road, and rail conditions — snow,...

Privacy & Tracking Devices

If you use a third-party tracking device (such as an AirTag) in your vehicle during shipment, disclosure to MVS Canada is required. This protects everyone involved — the vehicle, the carrier, and other vehicles on the same load. Required documentation: A copy of...

Booking Acceptance & Agreement to Terms

When you book a shipment with MVS Canada, you agree to the terms and conditions that apply to your transport mode: Open transport bookings are governed by our Open Transport Terms & Conditions. Enclosed transport bookings are governed by our Enclosed Transport...

Is My Vehicle Insured During Shipping?

Carrier or rail insurance is included for eligible vehicles while they are being transported, subject to the transport mode, vehicle age, declared value, deductible, exclusions, and the terms and conditions of the shipment. MVS Canada operates as a transportation...