Can I Pay Extra For Faster Delivery?

Yes. For time-sensitive shipments, MVS Canada may offer Hot-shot Direct service in many areas. With Hot-shot Direct, a dedicated truck and trailer are used to move your vehicle, instead of using standard shared transport where vehicles may wait for available capacity...

Why Isn’t There Real-Time GPS Tracking?

Real-time GPS tracking is not provided to customers for security and logistics reasons. Many trucks, trains, and transport systems have GPS or dispatch tracking, but exact shipment locations are generally restricted to dispatch teams. Sharing live locations publicly...

Can I Use My Own Tracking Device, Like An AirTag?

Yes. You may use a third-party tracking device, such as an AirTag, GPS tracker, or built-in vehicle tracking system, for extra peace of mind. However, you must disclose the device to your MVS Canada representative before shipping. This helps us address privacy,...

What’s The Difference Between Wait Time And Transit Time?

Wait time is the time your vehicle waits before the next available departure. This can happen at the origin terminal, after a door pickup is scheduled, or at a transfer terminal during a multi-leg shipment. Your vehicle must also be ready to load, with keys available,...