What Is A Terminal?

A terminal is a designated commercial facility or approved location where vehicles are received, temporarily stored, loaded, unloaded, or released during the shipping process. Terminals are used at the origin while vehicles wait for the next available truck, rail car,...

When Will I Receive My Terminal Address?

After your order is confirmed and processed, usually within one business day, your shipping representative will email your origin terminal address, hours of operation, and any special drop-off or access instructions. Please do not drop off your vehicle until you have...

Are Terminals Insured?

Terminals provide temporary storage while vehicles wait to be loaded, transferred, unloaded, or picked up. They do not provide guaranteed insurance coverage while your vehicle is on their premises. Standard carrier or rail coverage generally applies while the vehicle...

How Does Rail Shipping Work?

Rail is an important part of many long-distance shipments in Canada, especially between major hubs such as Toronto and Vancouver. Depending on your route, your vehicle may move by rail only, truck only, or a combination of truck and rail. Not every city pair has...

What Are Autorack / Auto Carrier Railcars?

Autorack railcars, also called auto carrier railcars, are specialized railcars designed to transport vehicles by train. They are commonly used to move cars, SUVs, pickup trucks, vans, and other passenger vehicles over long distances. Unlike a regular freight car, an...