How Are Vehicles Released From A Terminal?

Vehicles are released only to the person named on the booking or to an authorized agent the customer has provided to MVS Canada in advance. Terminals may refuse to release a vehicle if the person picking it up is not listed on the order or cannot provide proper...

How Will I Track My Vehicle?

Once your order number has been issued, you can track your shipment online through the MVS Canada tracking page at mvscanada.ca/tracking. To log in, you’ll need: Your order number The last four digits of the phone number used on your booking Each time your tracking...

How Long Will My Shipment Take?

Shipping time depends on your route, transport method, vehicle, service type, and available capacity when your vehicle is ready to move. We use average transit times based on recent shipment history for many popular routes. These averages are shown as “Avg. Days” on...

Why Aren’t Delivery Times Guaranteed?

All pickup, delivery, and transit times are estimates, not guaranteed arrival dates. Our Average Days are based on recent shipment history and include both wait time and transit time, but every shipment can vary depending on the route, mode of transport, terminal...

How Often Is Tracking Updated?

We aim to provide a tracking update at least once every five business days. You may see updates more often when your vehicle is loaded, transferred, arrives at a terminal, is released, or reaches another major step in the shipment. Tracking updates are not always...