Well, moving across Canada was one of the most stressful moves I’ve ever had to undergo. I have to say, I wish I’d known transferring the car was going to be as easy and straightforward as it was thanks to MVS.
Your customer service department. In particular Christina and Susan.. (but to be fair I have to really say EVERYONE we interacted with) made us feel like they tried to do everything in their power to help us with our inquiries, urgent communications and redundant (sometimes I admit) unnecessary questions. They were very patient and at all times made us feel as very important customers. Everyone tried hard to put our mind at ease and went beyond professionalism alone and were extremely cordial and friendly. They owned the process, respected call backs and time frames. The car arrived before scheduled. The customer service you provided was first class from beginning to end. The price I’d say was absolutely reasonable. Not the cheapest, I actually got a better quote from someone who didn’t sound as nice and friendly. Unfortunately, money tends to rule the scale when making a decision. However, in this case, I’m very happy I stuck with you. I don’t know how it could have happened with the other company, all I can say is I’m happy and in the end, I will remember my dealings with MVS as a standard-setting, high-end, very reasonably-priced and STRESS-FREE service. Those will be the words I will be using when recommending MVS. Which I certainly will.
You guys provide a great service and more people should know about it.
Thank you very much MVS for your excellent service and the whole experience working with you. I repeat. Wish more services in life were as first class as the ones you provide.