Will my vehicle be transported by Truck or Rail?

Depending on your origin and destination, your vehicle can be transported by truck, rail or both modes. If shipped by rail, your vehicle will be loaded into a car carrier rail-car. These rail-cars have either 2 or 3 levels and hold upwards of 15 vehicles. If your vehicle is moved by transport truck it will be a similar truck to the ones that you see at your local auto dealership. Keep in mind that these trucks are very large and sometimes will not be able to drop your vehicle off at your home address so an alternative drop off location may be arranged by MVS Canada.

Can I ship boxes and personal items in my vehicle?

Due to the recent carrier regulations, no personal items will be allowed to be shipped inside your vehicle. Failure to comply with these regulations may result in delay of your vehicle being delivered and/or additional fee’s.

How long will it take to ship my vehicle?

The length of time that your vehicle takes to arrive at its destination depends on the distance of the move. For example, Toronto to Halifax can take 5-7 days, and Halifax to Vancouver can take 14-16 days. MVS Canada strives to provide superior customer service and in doing so these “Times to Delivery” are based on our knowledge of the industry and previous deliveries. Please be aware that the time to delivery that we quote is only an approximate and MVS Canada do not guarantee these shipping times.

Difference between “Terminal to Terminal” and “Door to Door” options:

All quoted prices are initially based on our Terminal to Terminal shipping options. Terminal to Terminal is the most cost-efficient method of car shipping as your vehicle is transported between our Terminals, or Depots in the origin and destination cities. You will be required to drop off, and pick-up your vehicle at the given Terminal, or Depot.

For Door to Door, we can arrange pickup of your vehicle at your door by one of our smaller transport trucks, such as a flatbed tow truck. Your vehicle will then be transported directly to our Terminal so that it can be loaded onto a Rail-car or a larger transport truck. If you require this service please let us know at time of quoting or booking your shipment as additional fees will be required.

How can I save money shipping my vehicle?

Terminal to Terminal shipping is an option, as well as shipping your vehicle from one of the major cities in your Province. For example, if you live in Hamilton, Ontario and you want to ship your car to Vancouver,  you can choose to drop off your vehicle at our Terminal in Toronto. This will save you the cost of moving the vehicle from Hamilton to Toronto with one of our trucks.

Also if you are shipping large quantities of vehicles, 5 or more at one time, then discounts may be given. Please contact us for further information on volume discounts.

How do I prepare my vehicle for shipping?

• Make sure the vehicle is clean both inside and outside.
• Gas tank must be 1/4 full.
• Both e-brake and foot break must be in working condition.
• Vehicle must contain no personal items. Spare tire and jack are allowed.
• Insurance must be on your vehicle.

What payment options do MVS Canada accept?

• Credit Card – MVS Canada accepts Visa, MasterCard and American Express by Phone and Fax. These services are provided by our partner Chase Paymentech. Chase Paymentech provides thousands of businesses in Canada convenient and secure payment options.
• Direct Deposit – At any Bank of Montreal, you can make a direct payment.
• Email/Wire Transfer – Please contact our office for more information.
• Certified Cheque – Please contact our office for more information.