Testimonials and Reviews

To: MVS Canada

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Re: Car Shipping from London to Edmonton

Vehicle Shipped July 2015

I had short notice that I was relocating from London Ontario to Edmonton Alberta for work. I emailed serval car shipping companies but was looking specifically for a company who would allow personal belongings in the car. MVS was the only company who allowed approximately 200lbs in the vehicle. This was exactly what I was hoping for! I was able to get 6 full rubber made totes in my car in addition to some other bags etc. I had several questions along the way that Christina answered immediately. I was never left wondering where my car was or if my belongings were safe. Although there was a few delays with weather (completely understandable as I shipped in February) once my car arrived the company even dropped it off at my place of work instead of my house since I wasn't home, which meant I didn't have to wait another few days. Overall it was great service, my car was picked up and dropped off in great condition and everything inside was fine as well!! If I need to ship my car again I'll 100% use MVS again and suggest other people ship with them as well! Thanks for taking the weight off my shoulders and making sure my belongings and car arrived safely! " Thank you, Kimberlyn

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Re: Car Shipping from Toronto to Vancouver

Vehicle Shipped July 2015

I recently shipped my car using MVS from Toronto to Vancouver. A few of my friends had done the same in years past using other shipping companies, however, their unnerving stories of delays and damages left me with a few concerns. With that being said, I can honestly say that my experience with MVS was smooth from start to finish and I have zero complaints or concerns to report. I don’t drive the nicest car in the world, however, my little tin box on wheels was treated with the same respect and care as the bmw’s and Mercedes on the lot. ALSO, I had left a toonie sitting my cup holder by accident before I left my car in Toronto – amazing to report that the toonie made it all the way to Vancouver untouched!! Christina’s professionalism and prompt replies to my emails left with complete ease. Once my car had arrived in Vancouver, I was delayed with getting down to the city during business hours, however, the awesome folks at MVS were able to arrange for an after hours pick up! Thank you again for the great experience and customer service – I would definitely recommend MVS to anyone seeking to ship their vehicle and would 100% use their services again. Rianne

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Re: Car Shipping from Edmonton to Thornhill

Vehicle Shipped July 2015

Hi Christina, I was actually really pleased with the service, particularly with your own responsiveness to questions and concerns (as I was obviously nervous about some things there). It helped make the whole process feel a lot smoother, which itself helped with the whole moving my life across provinces be a less stressful one. If there was any improvement I'd like to see, I guess something like updates on the state of where the vehicle is, if that kind of thing was possible. Thanks again, Mark Kay

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Re: Car Shipped from Vancouver to Calgary

Car Shipped July 2015

Hi Christina, The service this year was very similar to last. Something I found a little confusing was that the date my car was shipped seemed to be more base on the date I dropped it off at the terminal than the date I entered on the website. At least when I compared my experience to that of one of my teammates. The car took a little longer this year to get to Calgary than last, but I probably should have dropped it off sooner too. Something to consider for cars shipped to Calgary would be providing a map with the yard clearly marked, as the address provided doesn't work on some GPS systems. I hope that was helpful. Thanks again. Travis Cornwall

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Re: Vehicle Transport from Toronto to Calgary

Vehicle Shipped July 2015

We received excellent service from MVS Canada. This was our first time shipping a vehicle and MVS totally took the worry out of the process from beginning to end. We shipped from Toronto to Calgary and the vehicle arrived at destination in plenty of time before we picked it up. Christina is very professional and personable. Her communication skills are exceptional, promptly returning emails with answers to any questions we had. I strongly recommend this company to take care of your vehicle and have already recommended them to someone else. Also loved that we were able to put up to 200 pounds of personal items in the vehicle being shipped. The only draw back (which was minor) was the pick up hours at the facility in Calgary, If you are flying to destination I recommend contacting them prior to booking your flight so that your flight can correspond with their pick up hours (if possible) Kelly Fleming

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Re: Vehicle Shipping from Toronto to Vancouver

Vehicle Shipped July 2015

Dear Christina, I found the shipping process straightforward and easy to follow. The car arrived in Vancouver in the same condition as it was dropped off in Toronto. After a good wash, it regained its shine. I also found you to be responsive to my questions and concerns, so comforting to be dealing with a caring staff. I wouldn't hesitate to recommend your company to the people I know. Thanks for being a big help in our family move from Toronto to Vancouver. Sincerely, Andrew Chan

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Re: Car Transport from Regina to Toronto

Car Transported July 2015

Hi Christina, Thank you for your mail. You responded promptly and adequately to my mails. The information provided helped me understand the next steps. The arrangement for dropping off the car was very convenient and the vehicle was delivered within reasonable number of days close to where I live. Overall, the service experience all through the process was excellent. Regards Gabriel

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Re: Vehicle Moved from Halifax to Vancouver

Vehicle Shipped June 2015

I found the services provided by MVS Canada excellent. The price was right, the pre-shipment service was prompt and explicit. The vehicle drop-off in Halifax NS and pickup in Vancouver was timely and smooth. I would not hesitate to recommend MVS Canada as an reliable vehicle moving company. Cheers, Hugh Sproule

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Re: Car Shipping from Red Deer to Toronto

Vehicle Shipped June 2015

Hi Christina. Overall we were happy with the service. You were very helpful, and the drop-off and pick-up of the vehicle was easy and trouble-free. I know our dates bounced around a little bit, and it took a bit of follow-up to confirm the exact date of shipment from Red Deer, but it worked out fine in the end. The car got there on time and with no damage and no surprises like hidden costs etc, so at the end of the day, that’s the most important thing !! So the only area that I could suggest would be to more easily identify and stick to a fixed date for shipment. You were good at getting back to us, so again, thanks. Dave Ure

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Re: Car Shipped from Edmonton to Surrey

Vehicle Shipped June 2015

Hi Christina, All in all the service was good - communication was great and you were very responsive and quick to answer any inquiries that I had. Pricing was fair compared to other competitors and there were no hidden costs. The only thing that could have been improved was probably the time frame.... When I dropped off my car on a Wednesday evening I believe they told me it would arrive by the following Monday - it did not. It came about 3 weeks+ later and if it wasn't for me reaching out and inquiring about the status of my car I'm not sure if anyone would have let me know it was still on the way. I suggest in the future that if delays were to happen again to just keep the customer updated ad informed so they don't have to worry on whether or not their car made it. Other than that I'm overall happy with the result - car was in good condition when it arrived and so were the items in the car. Thanks a lot Janice Lee

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Re: Vehicle Shipping from Halifax to Calgary

Vehicle Shipped June 2015

Hi Christina! I wouldn't mind doing that at all. The service you provided was excellent, so I would be happy to do that. If you need to share this with anyone, please feel free. Shipping your vehicle can be an extremely daunting and scary process. Luckily, I was fortunate enough to have chosen the right company (MVS) and have Christina Graves help me throughout the entire process. As someone who was entirely new to the process of shipping a vehicle, I had no idea where to begin. I reached out to MVS and less than 24 hours later, I received an email from Christina Graves with a quote and instructions on what to do on my end, and what I can expect from them. I had many questions along the way, and Christina would always email me promptly with helpful answers. My car arrived within the estimated time frame in perfect condition, and I was emailed directly to let me know where my vehicle was in transition, as it was being shipped from Halifax to Calgary. Their accountability and attention to detail in their website, contract, and emails made me trust that my vehicle would be in safe hands. I would highly recommend this company to anyone considering shipping their vehicle! Noorin Darvesh

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Re: Vehicle Shipping from Halifax to Edmonton

Vehicle Shipped June 2015

Hi Christina! I have just posted a review on Facebook (also copied below): The service with MVS Canada was great! The response time for my many questions was excellent - Christina was quick and knowledgeable. I was very nervous about the transport of my car, but it arrived safe and sound in Edmonton after travelling all the way from Halifax! I would definitely recommend this company to others wanting to transport their vehicle. I know it was not under your control - the delay in Toronto was a little frustrating, but I knew it was a busy time and I had flexible options here in Edmonton so it wasn't a deal breaker. You definitely answered all of my questions and made the process very easy. Thanks! Shannon

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