COVID-19: Its Impact On Vehicle Transportation In Canada

Mar 23, 2020 | Blog

Due to the Novel Coronavirus (COVID-19) we want to keep you updated on the impact on vehicle transportation, as well as the safety measures in place in order to keep our customers safe.

Updates

August 26, 2020

Most shipping routes are no longer being affected by COVID-19 closures or border crossing restrictions.

Due to increased seasonal demands and manufacturer vehicle volumes, there can be delays in the more popular shipping lanes throughout Canada.

July 14, 2020

We are experiencing some delays across Canada due to a high number of vehicle being transported. 

April 30, 2020

We are still experiencing delays and longer transit times for some routes to smaller and remote cities/towns.

March 30, 2020

Rail between Vancouver and Toronto and Calgary and Toronto is moving smoothly without any interruptions.

Trucking between Ontario and the major cities in AB/SK and MB has been continuing with only some increases in the transit times.

There will be delays for the truck routes that connect the smaller towns and cities to the main terminals in the major cities across Canada and also between ON/QC and the Maritimes. Many of our carriers have closed temporarily due to the low demand of vehicles being shipped by the dealers, auctions, and car manufacturers.

March 24, 2020

The Ontario Government has issued a list of companies that are considered to be essential services during this time. Among this list of essential services are companies that provide transportation services to businesses and individuals including by air, water, road, and rail including logistical support, distribution services, and other such services are found listed. Find the full list here.

Vehicle transportation continues to remain an essential service, and we will continue to ship vehicles until we are no longer classified as an essential service. 

How Has The Coronavirus Affected Vehicle Transportation?

As COVID-19 continues to spread throughout North America, we have seen some manufacturers take extraordinary measures and close plants to keep their workers safe and to reduce the spread of the virus. If this continues and manufacturers decide to halt shipments of their stock to dealerships in Canada, transit times could be affected. If this does happen and affects your shipment, we will notify you of any change in transit time as we hear.

At the time of publishing this article, some manufacturers have slowed transportation of their stock to the east coast of Canada, and therefore could affect transit time of private owners’ vehicles to and from this part of the country in the coming weeks.

What Should I Do To Limit The Spread?

We do ask that you pay special attention to cleaning the inside of your vehicle with disinfectant cloths when you drop off your vehicle before shipment and when you pick it up after it arrives at the final destination. The main areas to focus on include, but are not limited to, the steering wheel, door latches (inside and out), gear selector, dash, and keys.

If you are showing symptoms of COVID-19, such as a fever and dry cough, please do not drop off or pick up your vehicle yourself; we ask that you would send a friend or family member that does not have any symptoms to do these tasks. If you do have symptoms of COVID-19, please follow the government’s directions to self isolate and seek medical attention if you have not already done so.

Greetings

When greeting truck drivers or terminal agents, please maintain the social distancing practice of keeping six feet between yourselves and trade physical handshakes with friendly waves to reduce interactions.

Hygiene

When going outdoors and returning to your home, please wash your hands thoroughly for at least 20 seconds with both water and soap. Avoid touching your eyes, nose, or mouth with unwashed hands.

Cleaning

After coming into contact with high touch surfaces on your vehicle or at a terminal such as your steering wheel, gear selector knob, counter tops, or pens, use hand sanitizer or wash your hands thoroughly.

We thank you in advance for your patience during this time of uncertainty.

Can I Still Ship My Car?

Yes. We will gladly assist you through this time of relocating or buying/selling your vehicle, however, as stated above, please take the appropriate measures to ensure that you are not shipping a vehicle that could potentially infect another person.

At the time of publishing this article, the transit times for our routes remain relatively the same as before COVID-19 began affecting Canadian citizens, however, as the situation progresses, transit times may be affected if truck drivers, train engineers, or supporting staff in the industry have to take time off for family or medical reasons. If this happens and affects your shipment, we will update you and we thank you in advance for your patience during this time of uncertainty.

Before you drop off / pick up your vehicle from the terminal or meet the truck driver to hand over or receive your vehicle, we ask that you pay close attention to the pick up / drop off procedures that we send in your tracking updates or in your Shipping Instructions email. These instructions are very important during this time as some terminals may have reduced hours or special procedures to limit the spread of the coronavirus.

Purchasing Or Selling Vehicles

If you are selling or purchasing a vehicle during this time and must meet people outside of your normal sphere of influence, please make sure to follow the guidelines put in place by the Canadian and provincial governments. Please consider these measures from the Public Health Agency of Canada guidelines for good personal health habits and preventative actions for COVID-19.

If you are travelling outside of your province to meet someone, research the most up to date information on rules and regulations for that province; some provinces have declared states of emergency and require you to self-isolate for 14 days if you travel between provinces.

Changes To Fuel Prices

As many things shift due to changes in the economy, directly or indirectly affected by COVID-19, we keep in close contact with our carriers to ensure we can get the best prices for you. 

Typically, shipping companies reassess pricing for routes and fuel surcharges monthly or bimonthly, and as such the current price of fuel does not have a direct effect on shipping costs. Other shipping companies look at overall trends in fuel prices and set their shipping costs less often, taking a hit in revenue when fuel prices are high and padding their revenue when the fuel is cheaper; this is a common tactic that can be seen in some provincial governments to protect residents from large shifts in fuel prices to make living costs more predictable.

Summary

In this time of uncertainty, we remain committed to helping you transport your vehicle. To limit the spread of the COVID-19 virus and ensure the safety of all people involved in the shipment of your vehicle, we ask that you take the steps above and any instructions that the Canadian government provides with all seriousness so that we all remain healthy.